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The matinee discount applies to shows before 5pm.
You can check your gift card balance online here using the 14 digit card number found on the back of the gift card.
No. Penn Cinema is an independently owned and operated multiplex. Penn Cinema is not affiliated with any other theatre chains and does not except competitor’s passes, coupons or gift cards.
No. Passes must be redeemed in person at Penn Cinema.
No person under the age of 17 will be admitted to an R-rated movie without a responsible adult guardian or parent. You may be asked for ID when purchasing a ticket or when entering the auditorium.
In most cases, we are happy to refund or exchange your ticket order, however, the refund or exchange must occur prior to your movie showtime. Please contact the theater for a refund or exchange. The online service fee is non-refundable.
If you need to make a change to your order, please contact us at 717.626.7720 (Lititz) or 302.656.4314 (Wilmington).
Please contact us at 717.626.7720 (Lititz) or 302.656.4314 (Wilmington).
Yes. Penn Cinema offers reserved seating in select auditoriums. During the ticket reservation process, you will be prompted to select the specific seat you would like to sit in.
Yes. Penn Cinema offers assistive listening, descriptive narration and closed captioning technology for most movies. An audio receiver and headset are available for guests with visual or hearing impairments. Programmed based on your specific need, the headset will provide an full audio track or descriptive narration. The standard 3.5mm audio jack allows you to provide their own headset if desired.
Additionally, closed captioning devices are available. These personal screens rest in the cup holder and are mounted on a flexible arm that allows you to adjust the screen to your preferred height. Captioning is available only during the feature. It is not currently available on advertisements or trailers.
All technologies may not be available for all titles. Please contact the box office for information on a specific title. Assistive technologies are currently not available in the IMAX theatre.